Contact Us

We'd Love To Hear From You

At Velqueno, your satisfaction is our priority. Whether you have a question about your order, need help choosing the right style, or want to share your feedback, our team is here to assist you.

We are committed to providing a smooth and enjoyable shopping experience from browsing our collections to receiving your order.

Customer Support

For assistance with your order or any questions, please contact our customer support team.

Email:
swatigg@velqueno.shop

Our team can assist you with:

  • Order inquiries
  • Shipping information
  • Returns and refunds
  • Product questions
  • Size recommendations
  • General customer support

Business Information

Velqueno
Women's Fashion Boutique

Business Address:
88 Imperial Way
Chislehurst, England
BR7 6JR
United Kingdom

Response Time

We typically respond to customer inquiries within 24-48 business hours.

During weekends, holidays, or busy promotional periods, response times may be slightly longer. We appreciate your patience and will respond as soon as possible.

Before Contacting Us

To help us assist you faster, please include the following information in your message:

  • Your order number (if available)
  • Email address used during checkout
  • A detailed description of your question
  • Photos or screenshots if related to a product issue

Order Support

For questions regarding your order, please make sure to provide your order details so our team can quickly locate your information and provide the best solution.

Stay Connected

Follow Velqueno for new arrivals, fashion inspiration, and exclusive offers.

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Thank You For Choosing Velqueno

We truly appreciate your support and look forward to providing you with a beautiful shopping experience.