Terms of Service

Welcome to Velqueno. These Terms of Service describe the rules and conditions that apply when you access our website, browse our products, or make a purchase from us.

By using our website, you agree to these terms and conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by Velqueno. Throughout the site, the terms "we", "us", and "our" refer to Velqueno.

We provide women's fashion products, including dresses, clothing, and related fashion items through our online store.

Business Information:
Velqueno
88 Imperial Way
Chislehurst, England
BR7 6JR
United Kingdom

2. Website Use

By accessing our website, you agree that:

  • You are legally capable of entering into a purchase agreement.
  • You will provide accurate and complete information when placing an order.
  • You will not use our website for unlawful or unauthorized purposes.
  • You will not attempt to interfere with the security or operation of our website.

3. Products & Information

We make every effort to ensure that product descriptions, images, colors, and details are displayed accurately.

However, colors may appear slightly different depending on your device settings, screen resolution, and lighting conditions.

We reserve the right to modify product information, pricing, availability, and descriptions at any time without prior notice.

4. Pricing & Payments

All prices displayed on our website are listed in the currency shown at checkout.

Prices may change at any time due to promotions, market conditions, or other business requirements.

We accept secure payment methods provided during checkout. Payment must be completed before your order can be processed.

5. Orders & Acceptance

Submitting an order does not automatically guarantee acceptance.

Velqueno reserves the right to accept or decline any order for reasons including:

  • Product availability
  • Payment verification issues
  • Incorrect information provided by the customer
  • Suspected fraudulent activity

Once your order has been accepted, you will receive an order confirmation email.

6. Shipping

Shipping information, estimated delivery times, and tracking details are provided in our Shipping Policy.

Velqueno is not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or circumstances outside our control.

7. Returns & Refunds

Returns and refunds are handled according to our Returns & Refunds Policy.

Customers must follow the return instructions and eligibility requirements outlined in our refund policy.

8. Intellectual Property

All content on this website, including text, images, logos, graphics, designs, and brand materials, belongs to Velqueno or its content providers.

You may not copy, reproduce, distribute, or use any website content without prior written permission.

9. Third-Party Services

Our website may use third-party services, including payment providers, analytics tools, advertising platforms, and shipping partners.

These third parties may collect or process information according to their own privacy policies.

Velqueno is not responsible for the practices or content of third-party services.

10. Limitation of Liability

To the maximum extent permitted by law, Velqueno shall not be responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

Our total liability shall not exceed the amount paid for the product purchased from us.

11. Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

12. Changes To These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes become effective immediately once posted on this page.

Your continued use of our website indicates your acceptance of the updated terms.

13. Governing Law

These Terms of Service are governed by and interpreted according to the laws of England and Wales, United Kingdom.

Any disputes arising from these terms shall be subject to applicable courts and laws of the United Kingdom.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Velqueno
88 Imperial Way
Chislehurst, England
BR7 6JR
United Kingdom

Email:
swatigg@velqueno.shop

Thank You For Shopping With Velqueno

We appreciate your trust and are committed to providing an elegant, secure, and enjoyable shopping experience.